Privacy Policy

Effective Date: 05/01/2023

This Privacy Policy governs the manner in which Zeno Sources ("we", "us", "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the website www.zenosources.com ("Website"). This Privacy Policy applies to the Website and all products and services offered by Zeno Sources.

Information We Collect

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Website, register on the Website, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, and billing information (including credit card information and billing address) as necessary. We collect this information only if Users voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Website-related activities.

How We Use Collected Information

We may collect and use Users' personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
To send periodic emails: We may use the email address provided by Users to send them information and updates pertaining to their subscription, respond to inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Protecting User Information

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, username, password, transaction information, and data stored on our Website. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or store on the Website.

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Analytics Data Processor

We use Umami, a privacy-oriented analytics data processor, to collect and analyze non-personal identification information about Users' interactions with our Website. Umami collects anonymized data and does not track individuals across websites. The information collected helps us improve our Website and understand user preferences. For more information about Umami's privacy practices, please refer to their privacy policy.

Third-Party Services

We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending newsletters or surveys. We may share your information with these third parties for those limited purposes.

Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications